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TRAVEL & TOURISM / TRAVEL CENTRE
Course Structure
DIPLOMA PROGRAMME
STRUCTURES
NATIONAL CERTIFICATE TRAVEL AND TOURISM N4, N5 AND N6
DEPARTMENT: GENERAL
STUDIES
 N4 COMPULSORY SUBJECTS
Tourist destinations
Travel Services
Travel Office Procedures
Tourism Communication (Offered in English only)
N5 COMPULSORY SUBJECTS
Tourist destinations
Travel Services
Travel Office Procedures
Tourism Communication (Offered in English only)
N6 COMPULSORY SUBJECTS
Tourist destinations
Travel Services
Travel Office Procedures
Hotel Reception (Offered in English only)
ONCE YOU HAVE PASSED THE N4, N5 AND
N6 COURSES, AND YOU HAVE COMPLETED 18 MONTHS PRACTICAL (IN A TRAVEL
RELATED WORK SITUATION) YOU WILL QUALIFY FOR A NATIONAL N DIPLOMA.
Duration of Course
Registration for a subject is valid for
a period of ONE YEAR from date of registration.
The subjects for the N-certificates (N4
- N6) are semester courses and exams can be written in June or
November of each year.
Requirements for the
Theoretical and Practical Work
Theoretical Assignments
Compulsory theoretical assignments must be submitted to TECHNISA
lecturers for evaluation and student support. Assignments must
reach the college before the set expiry dates as indicated in the
study letters.
note: your student number should be
mentioned clearly on all assignment covers.
Practical Assignments
Compulsory practical assignments are to be submitted in respect of all
subjects. Assignments are calculated to a mark out of 60 for the
contribution of the practical component to the semester mark.
Portfolios will be assessed according to the following:
Correctness of the information: 70%
Logical, systematic presentation: 30%
Experiental Training
Arrangements must be made with local tourist organisations for
students to follow a co-operative education programme. A period
of at least three months during the 18.24 months of the tourism
instructional programme is recommended.
The nature of the observation and work
during the experiental period will depend on the knowledge and skills
of the student and the types of tourist enterprise in the local area.
Workshops
Students enjoy the opportunity to attend one or more workshops during
the course of the year at main centres. The students will be
notified timeously where the workshops will take place.
Students receive aid and support from
lecturers during the workshop and will receive evaluation on their
practical competency.
Synopsis of
Existing Syllabi
Tourist Destinations
The learning content for Tourist
Destinations consists of the following where students have to complete
a portfolio on each destination:
N4
Map work
Africa:
South Africa
Southern Africa: Lesotho; Swaziland
N5
African countries:
Namibia; Botswana; Zimbabwe; Mozambique; Zambia; Malawi;
Tanzania; Uganda; Kenya
Indian Ocean Islands:
Mauritius (including Rodriques); Seychelles; Maldives; Reunion;
Madagascar; Comores
United Kingdom and Republic of Ireland:
Great Britain (UK); Republic of Ireland
N6
Western Europe
Southern Europe
Middle East
United States of America
Travel Services
The learning content for Travel
Services consists of the following:
N4
The Travel Industry
Passenger services (point of entry/departure)
Travel documents
Reservations
N5
Tour planning and budgeting - (open-book assessment)
Ticketing and fares - (DTS - Fares within Africa)
N6
Car hire
Foreign currency
Travel insurance travel (rail, cruise, ferry)
Hotel reservations
Tour planning and budgeting
Travel Office
Procedures
The learning content for Travel Office
procedures consists of the following:
N4
Office administration
Marketing
N5
Financial record keeping
Principles of South African Law
N6
Marketing and sales
Incentive travel
Business travel
Public relations
Tourism
Communications
The learning for Tourism Communication
consists of the following:
N4
The communication process
Successful human relations
Etiquette
Inter-cultural communications
Written communication
N5
Dealing with enquiries, complaints and conflict
Written communication
Presentation communication
Advertising
Organisational communication
Hotel Reception (N6 Only)
Hotel organistaion
The hotel receptionist
Reception
Legal aspects
TECHNISA Travel
Centre
 The TECHNISA Travel Centre is a
business unit specialising in the following tailor-made tour packages
to meet the special needs of each individual, group or company:
- Sport Tours
Full packages for major sport events, including transport, match
tickets, accommodation and meals.
- Team Building and Structural
Planning Tours
('Bosberade")
Ideal to take corporate members out of the business environment
into a different and stimulating set-up to sharpen their creative
abilities and to build team spirit.
- Domestic and Cross-border Student
Tours
These tours may vary from educational, historical, geological,
cultural and conservation tours to fun holiday trips.
Students are promised to have the time of their lives.
- Hunting Tours
Best-priced trips during hunting season.
Do not miss this adventure!
Please contact
TECHNISA for more information in this regard
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