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PACKARD BELL TECHNICAL SUPPORT Our opening hours are from 9AM to 9PM Monday to Friday, 9AM to 1PM on Saturdays. The technical support department can be reached by phone on 0861-111222 or (011) 709 9100. Please have the following information at hand when you phone us:
  • Serial number of your computer
  • Purchase date (can be found on your receipt)
Please send your E-mail to support@pbnec.co.za. You can also fax us on (011) 709 9149. When sending your question, please give us a detailed description and the following information:
  • Your name, e-mail address, fax and phone number
  • The serial number of your computer
  • Any additional hardware and/or software installed
Most software updates can be downloaded from the european website at http://support.packardbell.org. However, some software updates are specific to South Africa and can be downloaded from our local software library (on-line only).
PACKARD BELL TECHNICAL SUPPORT